Contact Us

Ok, so seriously, this is our favorite place on the site. If you've made it here, please feel free to reach out to us, rain or shine! We want to hear from you no matter what, because you are the reason mimineko exists. 

Please look to our Frequently-Asked Questions page to help with any general inquiries regarding shipping, returns, order status, product sizing and headset fit, product color, gift cards, etc.

Customer Support:
If you have questions about our products, inquiries related to your order, or would like to find out more about mimineko as a whole, please either fill out the form on this page, or email our Support Team. Include your order number, if applicable.

Brand and Creator Partnerships: 

If you are a brand, influencer, or content creator interested in working with us, please contact our founder Celestia.

Media Inquiries:
If you are a member of the media/press or are interested in writing a piece on mimineko, please contact our founder Celestia.

General Inquiries:
Just want to chat? Reach out to our general line!

Whatever brings you our way, we're always happy to hear from you. We don't have customer service hours, and always do our best to respond same-day, but please allow 2-3 business days for a response in case of heavy workloads. Thank you and talk soon!